Last Revised: 1 September 2025

Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, or services. By using our website or services, you agree to the terms outlined here.

Information We Collect

We may collect the following types of information:

- Personal Information – such as your name, email address, phone number, or billing details when you provide them voluntarily (e.g. through forms, purchases, or sign-ups).

- Usage Data – such as IP address, browser type, device information, and pages visited, collected automatically through cookies or analytics tools.

- Transactional Data – if you purchase products or services, we may collect payment and billing information (processed securely through third-party providers).

How We Use Your Information

We use your information to:

- Provide and improve our services

- Respond to enquiries and provide customer support

- Process payments and deliver products or services

- Send updates, marketing, or promotional materials (only if you have opted in)

- Analyse website usage and improve functionality

Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

- Service Providers who assist in delivering our services (e.g. payment processors, hosting providers, analytics tools)

- Legal Authorities if required by law or to protect our rights, safety, or property

Cookies & Tracking

Our website may use cookies or similar technologies to enhance your experience, track usage, and improve services. You can control cookie preferences in your browser settings.

Data Retention

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

- Access, update, or delete your personal information

- Opt out of marketing communications

- Request a copy of the data we hold about you

- Restrict or object to certain processing activities

- To exercise these rights, please contact us at [email protected].

Security

We take reasonable measures to protect your data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]